Thomas Cook – Day 12
The final piece in the UK repatriation jigsaw is in place. Passengers who had bookings for Sunday 6 October on flight MT1887 from Kos to Birmingham should by now have been contacted directly by the Civil Aviation Authority to be told what alternative arrangements have been made for them. This obviously means that there won’t be a specific repatriation flight for them, and instead they will be given tickets on other existing flights from Kos to the UK (maybe involving a flight connection along the way, and maybe with a road transfer at the UK end to get to Birmingham), or maybe on a different day, such as Saturday.
So to round off the Kos story, there will be nobody left on Symi after Saturday with Thomas Cook Airlines flights to the UK who is entitled to a repatriation flight, except a tiny number of people with flight-only bookings issued with an ATOL certificate – there were very few of these, and probably none at all on Symi. Those that there are will be contacted directly by the CAA with details of alternative flights home.
Anyone who has a package holiday from another operator, or one tailor made for them by a specialist travel agent, which included Thomas Cook Airlines flights from Rhodes or Kos will have been contacted by now with alternative flight details.
That leaves people with flight only bookings. Sorry, you’re on your own now. You may be able to claim a refund through your credit card issuer (if you paid by credit card and the total was over £100).